Do you feel uncomfortable discussing poor performance issues with an employee? Are you concerned about what to say and how to keep the discussion positive and open? Do you stress over employee reaction to criticism and how you will manage the discussion to keep it constructive? If you answer yes to any of these questions, you should attend this seminar. Presenter JamieResker is President and Founder of Employee Performance Solutions. She is an established thought leader and innovator in the area of performance feedback. Jamie developed the Performance Continuum Feedback Method®, which provides managers with an intuitive and simple – yet extremely effective – step-by-step method. Jamie will give you the tools to identify employee performance issues; craft theright words for message delivery; and manage the feedback conversation ensuring employee buy-in andperformance improvement. To register, please visit either the Manchester Area Human Resources Association site: www.mahra.org or the Human Resources Association ¡V Greater Concord: www.hra-gc.org today! Costs: $25 NH SHRM Chapter members; $45 Non-Members; Half Tables of 5 (premium seating) $190. Full Breakfast is included.