Uncovering the Truth – How to Prepare For and Have This Difficult Conversation (Steve Wood)

Managers confess it is often difficult to have conversations about sensitive subjects with employees. Whether you need to tell someone you disagree with their approach or are upset by their behavior, it's all too easy to put it off in hopes of finding the "perfect time." Chances are, that time will never come. The consequence of not having that uncomfortable conversation is costly. A CPP Inc. study of workplace conflict reveals that employees in the U.S. spend roughly 2.8 hours per week dealing with conflict. Stop procrastinating and make the conversation happen.

During this 60-minute, informative Webinar Steve Wood, President, CEO and CFO of Leddy Group and Work Opportunities Unlimited and author of the popular blog Steve on Leadership, will show participants how to prepare for and have difficult conversations with employees who have likely been untruthful or behaved poorly. He will also use two or three actual cases as a foundation for learning.

Participants will learn:

• to effectively plan for the discussion including the development of a goal
• to develop effective questions
• to sequence the questions so as to achieve the goal
• to lead and take control of the conversation
• to develop effective follow-up steps

If you need answers to these questions and other HR-related issues, join us. Space is limited so register early!