Carolanne Caron of Mom's Munchies in Merrimack, NH will discuss how to begin or improve your customer appreciation program by providing information such as: How to choose which type of program fits your business and goals. How to convey the message you'd like to get across to your customer. How to choose a vendor. How often to thank your customers. How to set a budget. And many more ideas. Then, Carolanne has invited business associates with experience in topics such as newsletters and correspondence to gift baskets and care packages to present their experiences with these appreciation programs. Think you can't afford to say Thank You to your customers? We'll show you simple appreciation ideas in price ranges from under $1 to "the sky's the limit". Join us for an evening of appreciation, ideas and samples.